Effective Date: 23 January 2023
Last Updated: 16 November 2024
Who we are
We are a cybersecurity consulting company delivering security services to individuals and organisations.
At Zybersec PTY LTD (referred to as “we,” “us,” or “our”), we are committed to protecting the privacy and confidentiality of our clients, employees, and partners. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), GDPR and other global regulations.
What is the Scope of the Policy ?
This Privacy Policy applies to all personal information collected by Zybersec PTY LTD through our website, services, communications, and other interactions. By engaging with our services, you agree to the terms outlined in this policy.
What Personal Information Do We Collect?
We may collect the following types of personal information:
- Identification Details: Name, address, phone number, email address.
- Business Information: Employer, job title, and professional details.
- Technical Information: IP address, device information, and browsing activity on our website.
- Financial Information: Payment details for invoicing and transactions.
- Sensitive Information (if required and with consent): Details related to security assessments, audits, or compliance needs.
We collect personal information only when it is reasonably necessary for the purposes of providing our services or fulfilling legal obligations.
How Do We Collect Personal Information?
We collect information through the following methods:
- Direct interactions, such as when you contact us, complete forms, or engage our services.
- Automated technologies, including cookies and analytics tools on our website.
- Third-party sources, such as referrals, partners, or public databases, where permitted by law.
Purpose of Collecting Personal Information
We use your personal information for purposes including:
- Marketing and promotional purposes, with your consent.
- Providing and managing cybersecurity consulting services.
- Communicating with you regarding services, reports, and updates.
- Complying with legal, regulatory, or contractual obligations.
- Improving our services and conducting internal analysis.
Disclosure of Personal Information
We may disclose your personal information to:
- Employees, contractors, and consultants who require access for operational purposes.
- Third-party service providers, such as IT or payment processors, under strict confidentiality agreements.
- Legal and regulatory bodies, if required by law or to enforce our legal rights.
- Other parties with your express consent or as outlined in this policy.
We do not sell or rent personal information to third parties.
Storage and Security of Personal Information
We implement robust technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration, including:
- Secure servers and encrypted data storage.
- Restricted access based on job responsibilities.
- Regular security audits and system updates.
While we strive to protect your information, no method of transmission or electronic storage is entirely secure.
Cross-Border Data Transfers
Where personal information is transferred outside of Australia, we ensure it is protected by equivalent privacy standards. This includes relying on secure agreements or obtaining your consent, as required by law.
Your Rights and Choices
Under Australian privacy law, you have the following rights:
Complaints: Contact us if you believe we have breached this policy or your privacy rights.
Access and Correction: Request access to the personal information we hold about you and corrections if it is inaccurate or outdated.
Opt-Out: Opt-out of receiving marketing communications at any time.
Use of Cookies and Analytics
Our website uses cookies and similar technologies to enhance user experience, analyse traffic, and improve our services. You can manage cookies through your browser settings.
Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once no longer required, we securely delete or anonymise the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The updated policy will be available on our website with the effective date clearly indicated.
Contact Us
For questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us at:
Zybersec PTY LTD
63 Haig Street Southbank VIC 3006
contact@zybersec.com.au
We will respond to complaints within a reasonable timeframe and take appropriate action to resolve the issue.